Groundwire Email

After a chatter accepts Jesus, you may want to ofer additional resources /encouragement and follow along in their journey as they grow in their faith. In order to allow coaches to follow up with chatters who accept Jesus, we have activated the email feature in ECHO. 

Your email address will be your first name and first initial of your last name. For example, John Smith's email address would be

As a new incoming email  comes to your address, it will appear in the ECHO Inbox. You will claim the email in much the same way that you claim a chat; the only difference is that to fully claim the email, after clicking the name/topic of the chat, you need to click the teal "Claim" button at the bottom right. If you discover that this email is not for you, you may simply click "Cancel" at the bottom left.

** It may be helpful to ask your chatter to send you an email with your name in the subject line to make their emails to you easier to identify.

For detailed instructions on how Echo Email works, watch the video at this link.

The video above outlines the remaining 

steps to becoming active as a coach

Congratulations! You have been selected to move forward in the process of becoming an online spiritual coach. You are just a few, simple steps away from helping the hurting. This email contains 3 Parts and ALL are important to read, however, it should take no more than 30-45 minutes to complete. 

Thank you for completing the coaching agreement and sending your responses to the sample questions. We realize that responding in email form can be difficult. Because these types of questions can be intimidating, we created a chat resource with additional thoughts about these topics and potential methods of response. You can download this resource by hitting the button below.

Your next steps after reviewing the chat resource are as follows:
1) Login to Echo, view the training video, and change your password
2) Watch the Echo Email training video at this link
3) Attend a live video webinar with the Groundwire Team 

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ECHO Chat Console

We have added you as a user in ECHO, the tool we use to chat with people. All of our coaches log into Echo to chat with people from all over the world. For now, you will be in a training mode and unable to see real chatters come in, but you can otherwise fully explore the online chat console.

For detailed instructions on how to use the console, click the button below.

Echo Website:

Your username to login will be: 
The personal email address you provided on your application

Default Password: 

You may also view the ECHO training video by clicking here.